Recognizing

The right of retiring employees.

To receive prompt settlement of their Provident Fund balance dues.

Conscious of

Our responsibility as scrutinizing and authorizing authority.

In Evidence

Of our commitment to provide and maintain the highest quality of service.

We Resolve

To authorize provident fund dues within two months of receipt of the cases complete in all respects.

To address the concerned authorities, in respect of deficiencies and defects, within one month and, to keep the beneficiaries informed of such action.

To acknowledge receipt of all complaint cases within one week.

To furnish replies of correspondence relating to discrepancies in general provident fund accounts within two months of receipt.

We Further Resolve

To suitably disseminate knowledge and information on the procedures and processes to stakeholders.

Shri. Rajiv Kumar

ACCOUNTANT GENERAL (A & E)

Instances of non-fulfillment of any of these resolves may be brought to the attention of the Sr. Deputy Accountant General / Deputy Accountant General concerned for redressal within a month.