About Us
Vision
The vision of SAI India represents what we aspire to become. We strive to be a global leader and initiator of national and international best practices in public sector auditing and accounting and recognized for independent, credible, balanced and timely reporting on public finance and governance.
Mission
Our mission enunciates our current role and describes what we are doing today. Mandated by the Constitution of India, we promote accountability, transparency and good governance through high quality auditing and accounting and provide independent assurance toour stakeholders – the Legislature, the Executive and the Public – that public funds are being used efficiently and for the intended purposes.
Placing of the Annual Finance and Appropriation Acocunts and the Audit Reports of the CAG on the website of CAG
| S.No | Our Services | How we measure our performance | Our Timelines |
|---|---|---|---|
| 1. | Dissemination of the Finance and Appropriation Accounts of the States and Audit reports of the CAG through the website of CAG | Average time taken from the date of tabling of Accounts and Reports in the Parliament or the State Legislature as he case may be, to the date of uploading the same on the website of the CAG | 2 working days from the date of tabling in Parliament/State Legislature |
Supplementary Audit of Accounts of Government Companies
| S. No | Our Services | How we measure our performance | Our Timelines |
|---|---|---|---|
| 1 | Empanelment of Chartered Accountants | Average time taken to upload provisional panel on CAG website, form the last date for submission of online applications by Firms/LLPs Average time taken to upload final panel on CAG website, from the last date for receipt of representatinon on the provisional panel |
1.Second week of April every year 2. Fourth week of July every year |
Pensionary Benefits
| S. No | Our Services | How we measure our performance | Our Timelines |
|---|---|---|---|
| 1 | Issue of Pension Payment Orders | Average time taken for issue of Pension Payment Order, from the date of receipt of pension papers along with service books from the respective Drawing and Disbursing Office (DDO) | 30 working days from the date of receipt of pension papers complete in all respects |
| 2 | Finalization of revision of pension cases | Average time taken for finalization of pension revision cases, from the date of receipt of pension papers along with service books from the respective DDO | 45 working days from the date of receipt of pension papers complete in all respects |
| 3 | Re-authorization of Pension Payment Orders in cases requiring changes in details (name of family pensioners etc) | Average time taken for revision of Pension Payment Orders, from the date of receipt of application from the respective DDO | 15 working days from the date of receipt of application complete in all respects |
| 4 | Requst for additional information/documents, if application is incomplete | Average time taken to scrutinize application on its receipt | 5 working days from the date of receipt of application |
| 5 | Attending to Complaints | Online registration of complaints can be done through Online Grievance Redressal System of respective AG offices. Offline registration of complaints can be done through Grievance redressal cells in AG offices and through post. | 30 working days from the date of receipt of the complaint (both online and offline) |
Provident Fund Dues
| S. No | Our Services | How we measure our performance | Our Timelines |
|---|---|---|---|
| 1 | Issue of orders for final withdrawal | Average time taken for issue of orders for final withdrawal, from the date of receipt of application from the respective DDO | 20 working days from the date of receipt of application complete in all respects |
| 2 | Issue of annual statements to the GPF subscribers | Issuing GPF statements by 31 July of every year | 31 July following the end of the financial year on receipt of complete information/schedule from State’s Accounts Rendering Units |
| 3 | Request for additional information/documents, if application is incomplete | Average time taken to scrutinise application is incomplete | 5 working days from the date of receipt of application |
| 4 | Attending to Complaints | Online registration of complaints can be done through Online Grievance Redressal System of respective AG offices. Offline registration of complaints can be done through Grievance redressal cells in AG offices and through post | 30 working days from the date of receipt of the complaint. |
Performance Report of the Indian Audit and Accounts Department
| S. No | Our Services | How we measure our performance | Our Timelines |
|---|---|---|---|
| 1 | Performance Report of the Indian Audit & Accounts Department | A performance report giving an overview of the functioning and significant activities of the department is published every year for the benefit of our stakeholders, including legislators, executives, academia, and members of the public | 6-9 months from the close of the financial year. |
Gazetted Entitlement Functions
| S. No | Our Services | How we measure our performance | Our Timelines |
|---|---|---|---|
| 1 | Issue of Pay Slips | Average time taken for the issue of Pay Slips from the date of receipt of application from the respective DDO | 20 working days from the date of receipt of application |
| 2 | Issue fo history of Service Sheets | Average time taken for the issue of History of Service Sheet from the date of receipt of application from the respective DDO | 30 working days from the date of receipt of application |
| 3 | Request for additional information/documents, if application is incomplete | Average time taken to scrutinise application on its receipt | 5 working days from the date of receipt of application |
| 4 | According to Complaints | Online registration of complaints can be done through Online Grievance Redress System of respective AG offices. Offline registration of complaints can be done through Grievance redressal cells in AG offices and through post | 30 working days from the date of receipt of application |
Citizen Charter (PDF, 0.27 MB)