Introduction

Catering units include pantry cars, base kitchens and static units located at stations. In N.F.Railway there are seven base kitchens which are located at Dibrugarh, Guwahati, Kamakhya, New Coochbehar, New Jalpaiguri(2 nos) and Katihar. During inspection aspects like location, ISO certification, capacity, staffing, mechanization, cleanliness, hygiene, quality & quantity of food and other parameters are properly checked.

It would be pertinent to mention here that as a part of New Catering Policy enunciated by Railway Board w.e.f. 27^thFebruary, 2017 IRCTC has been mandated to carry out unbundling of catering services o­n trains by creating a distinction primarily between food preparation and food distribution. In order to upgrade quality of food preparation IRCTC will set up new kitchens and upgrade existing o­nes.